Renji Labs · Corporate website
Privacy policy
How we handle information on our company website. Product privacy policies are separate.
The policy text below is in English. Only the navigation and page introduction are localized; legal translations are managed separately.
Last updated:
1. About this policy
Renji Labs, Inc. operates renjilabs.com. This policy explains how we handle information connected with this corporate website and enquiries sent to our company.
Kaiary and Hello Storybook have separate services and privacy policies. For information about family journals, uploaded photos, AI processing, purchases, or product accounts, read Kaiary’s privacy policy or Hello Storybook’s privacy policy.
2. Information we receive
When you email us, we receive your email address, the information you include, and any related correspondence. Please share only what we need to respond to your enquiry.
When you subscribe to our newsletter on this website, we receive the email address you enter and pass it to Ghost, our newsletter provider, which stores it as a subscriber record. To limit abuse, this website briefly counts signup attempts per IP address in memory; it does not store or log those addresses.
When you visit this website, our hosting provider, Railway, may process technical information such as your IP address, browser, requested page, and request time to deliver the website and maintain its security and reliability. When analytics is allowed, Google Analytics 4, PostHog and Metricool also receive the sanitized page information described in section 5.
3. How we use information
We use enquiry information to respond to you, manage our business relationships, and keep records of those communications. We use technical information to operate, protect, and troubleshoot this website. We may also process information to comply with legal obligations and address misuse.
We use a newsletter subscriber’s email address only to send the Renji Labs newsletter. Each newsletter includes an unsubscribe link.
This corporate website does not offer account registration, accept photo uploads, or process product payments. Those activities take place on the relevant product service.
6. Retention and security
We keep correspondence as needed to handle your enquiry, maintain relevant business records, and meet legal requirements. Technical data is retained according to the operational needs of our hosting provider, and analytics data according to each analytics provider’s configured retention settings. We do not promise permanent storage of messages sent to us. Newsletter subscriber records stay with Ghost until you ask us to delete them; unsubscribing stops newsletter emails.
We use reasonable measures to protect information. No online service or method of communication can guarantee absolute security. Our providers may process information in the United States or other countries where they operate.
7. Your choices and rights
Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information. Use the email control below to contact us and make a request. We may need to verify your identity and the scope of your request before acting.
This corporate website is intended for general company information, not for children to submit personal information. If you believe a child has sent us information that should be removed, please contact us.
8. Updates and contact
We may update this policy as the website or our practices change. The date above identifies the latest revision.
For questions about this policy, contact Renji Labs, Inc. by email or by post at the address below:
7775 Walton Pkwy, Ste 100New Albany, OH 43054